Privacy Policy
Our Privacy Policy explains how we collect, use, disclose, and protect information that is personally identifiable to you ("Personal Information") when you use Neat Cleaner. By using Neat Cleaner, you agree to the collection and use of your Personal Information as described in this Privacy Policy.
What Information Do We Collect?
i.Device information
We collect your device and network connection information in order to provide you better experience when you use our app.
This information depends on the context of your interactions with us, the choices you make, including your privacy settings, and the products and features you use, and may include:
SDK/API/JS code version, IP address, platform, timestamp, application identifier, application version, application distribution channel, independent deice identifier, the terminal manufacturer, the terminal device operating system version, the location of the language, the time zone and the network state (Wi-Fi and so on), the CPU, and the battery use, Screen resolution, Memory usage, Storage usage, sim operator, sim card country, Application release status in google play, Ad loading strategy, Ad platform and advertising placement id. Phone height and width,sim operator name,os version.
We store the information collected through the Android ID tied to the device you are using. In this way, we can retain your advertising behavior while you are using the app. We will treat this information as personal information
ii.Data about your use of the Services
Number of clicks, landing pages, pages viewed and order of those pages, the amount of time spent on particular pages, the date and time of your request, number of the app opened and some viewed page.
Permissions status
Whether the function is running normally
package name
first open time timestamp
app brand
app net status
firebase_device_id
app model
sim country
system language etc
Advertisers may store or read cookies
These data only be passed to the certified third-party statistical platform: Firebase, Google Analytics, Facebook Analytics，AppsFlyer and our self-built data statistics system (ECS).
iii. Monetization and Analytical Information from Other Sources
Third-party SDKs integrated in our app may access your information, including:
Google Advertising ID
Demographic data (e.g. determination of your IP address)
Data to fight against fraud (e.g. click fraud in advertising)
Data associated with your device (e.g. device type, technological information, country)
Data to do advertising, marketing and analysis
Advertisers may store or read cookies
The information collected by third-party SDKs is governed by the providers of these SDKs and we have no control over such third parties. The third-parties include monetization partners, such as Google Admob, Facebook Audience Network, Applovin, Smaato, PubNative, IronSource, ChartBoost, Mintegral etc., and also analytical tools partners, such as Firebase, Google Analytics, Facebook Analytics，AppsFlyer and our self-built data statistics system (ECS) . The links to the above-mentioned platforms’ privacy policy are attached in the section “Third-party Privacy Policy”.
Installed application list: We will collect your installed application list and upload it to a third-party virus database (https://saas.trustlook.com/) for scanning, so as to discover possible security risks in time and better protect the security of your device and your privacy.
We take the confidentiality of your information very seriously and have implemented administrative, physical, and electronic measures to safeguard it against unauthorized access and use. As part of our effort to better protect the security of your device and privacy, we will scan your installed application list for potential security risks by uploading it to a third-party virus database (https://saas.trustlook.com/).
Trustlook SDK provide security service and it will record certain information that included user’s installed application and device information. Because it will analyze the app collection, app static & behavior analysis to give the app risk report.
How Do We Use the Information?
i. To improve and optimize the Services
To provide better Services to you, we have a legitimate interest to collect and process necessary data to:Update and develop the Services
Develop and improve your experience
Manage the relationship with you
Customize your service experience
Respond to your comments and questions and provide support to you
Provide offers in the Services as well as in other websites and services
Send related information (e.g. updates, security alerts, support messages) to you
ii. To provide the Services
To provider the Services, we process data necessary to:Allow you to use the Apps and the Services
Operate the Services
Provide and deliver products and services that you request
iii. To carry out activities related to advertisements and marketing
To send you personalized advertising and marketing materials, we may use the information collected from you such as ad identifiers, age, country, region, gender, language, games played by you, information related to the interaction of you with the Services and with other users, and so forth.
We may also use various third party advertising and marketing partners to assist us on our behalf and may share information collected from you with such third parties for this purpose.
Hence, we have a legitimate interest to process necessary data to:Track the content you access in connection with the Services and your online behavior
Deliver, target and improve our advertising and marketing materials
Pass the information collected from you to third party advertising and marketing partners
By accepting this Privacy Policy and downloading or continuing to use the Services, you consent to us and our advertising and marketing partners collecting and using information about you to personalize advertising and marketing materials and to improve your experience unless you opt out of receiving this service.
We encourage you to review the privacy policies of our third party advertising and marketing partners so that you can understand how these third parties collect, use and share your information. We are not responsible for the privacy policies of any third party whether accessed through the Services or otherwise.iv. To secure the Services
Ensuring the security in the course of performing the Services is a top priority for us. We take appropriate security and technical measures to protect your information from unauthorized access, loss and misuse. To achieve this purpose, we also request our suppliers who process personal information on our behalf to take appropriate security measures.
In order to keep the Service safe, to fight fraud and to ensure acceptable use otherwise, we have a legitimate interest to process necessary data toAnalyze and monitor use of the Services
Prevent cheating, crime or fraud
Take action against fraudulent or misbehaving users
Despite our efforts, we cannot guarantee the absolute security of your personal data, nor can we ensure the security of any of the communication facilities provided by us. We recommend that you exercise caution when disclosing any information through the Services. In particular, please note that any personally identifiable information or personally sensitive data that you communicate or disclose to any user in connection with the Services may be collected and used by others. As such, you should take care of the information shared online. Please also be reminded that any questions answers, comments, submissions that you post in the forum will be publicly available.
What Information Do We Share?
As mentioned above, your personal information may be shared with our third-party partners. We may disclose your personal information to our business partners, including advertisers, publishers, and data tracking companies. These business partners may use your personal information to show you advertisements, measure your ad/site interaction, and better understand the site and app traffic usage or user behavior in order to improve their services. Such partners’ use of the information that we disclose to them will be governed by their privacy policies.
What Are the Important Permissions We Request?
Depending on the context of your interactions with us, we may ask you to provide certain permissions in order to let our app perform properly. You may choose to opt-out anytime, but please note that not giving us these permissions can result in malfunctioning of our app. The permissions we ask are listed below:
view network status information, such as whether it is connected to the network and the connection type.
query information about all installed apps.
manage external storage space, such as reading, writing, and deleting files.
request the deletion of packages of other apps.
read media image files.
read media audio files.
read media video files.
keep the screen on.
view network status information, such as whether it is connected to the network and the connection type.
view WiFi status information, such as whether it is connected to WiFi and the name of the connected WiFi.
change WiFi status, such as turning WiFi on/off.
display notifications in the status bar.
retrieve information about currently running tasks, including activities of other apps.
request exemption from battery optimization, allowing it to run in the background without restrictions.
access a list of known accounts, which may include user-registered email and social media account information.
create foreground services that are less likely to be closed by the system or battery optimization.
change the order of tasks, allowing it to adjust its position in the list of recently used apps.
modify synchronization settings, enabling or disabling automatic sync.
run immediately after system startup, allowing it to perform auto-start tasks.
read synchronization data statistics, allowing it to view historical details of account synchronization.
use authentication information for user accounts, enabling it to verify identity with account services on behalf of the user.
manage adding, querying, and deleting
Legal Basis of Your Personal Data
We process Personal Data for the purposes set out in this Privacy Policy, as described above. Our legal basis to process personal data includes processing that is: necessary for the performance of the contract with you (for example, to provide you with the services you request and to identify and authenticate you); necessary to comply with legal requirements (for example, to comply with applicable accounting rules and to make mandatory disclosures to law enforcement); necessary for our legitimate interests (for example, to manage our relationship with you, to ensure the security of our services, to communicate with you about our products and services); and based on consent by our customers (for example, to place certain cookies and to share your information with third parties for advertising purposes).
In some instances, you may be required to provide us with Personal Data for processing as described above, in order for us to be able to provide you all of our services, and for you to use all the features of our apps. of our app.
Your Rights
You have certain rights with respect to your personal information, including the right to:
Access your personal information
Correct your personal information
Delete your personal information
Object to the processing of your personal information
Withdraw your consent to the processing of your personal information
Restrict the processing of your personal information
Receive a copy of your personal information in a structured, commonly used, and machine-readable format
Third-party Partners’ Privacy Policy
Here we list the links to the third-party partners’ privacy policy. Please note that these policies are governed by the third parties and we have no control over them. Check the following links to get details about how user data is collected, used and shared.
1.Google Admob & Firebase
https://policies.google.com/privacy?hl=en
2.AdMob
https://policies.google.com/privacy?hl=en
3.Facebook Audience Network & Facebook Analytics
https://www.facebook.com/about/privacy
4.AppLovin
https://www.applovin.com/privacy/
5.Mintegral
Privacy Policy - Mintegral
6.Pangle
https://ad.oceanengine.com/union/media/privacy
California residents
If you are a resident of California, you have certain rights under the California Consumer Privacy Act (“CCPA”), such as the right to access and delete your personal information, the right to opt out of the sale of your personal information, and the right to non-discrimination for exercising your CCPA rights. For more information about your CCPA rights and how to exercise them, please refer to our CCPA Privacy Notice.
Children's Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.10. Changes to the Policy
Any information that is collected is subject to the Policy in effect at the time such information is collected. We may, however, modify the Policy from time to time. If such change has been made, we will provide you additional forms of notice of modifications or updates as appropriate under the circumstances. Your continued use of our app or services following the change of the Policy will mean you accept those changes.
Contact Us
If you have any questions or concerns about the Policy, you may contact us at email: [email protected].